FAQ
How can AI calling help us respond faster to new education leads in the UAE?
AI can call new leads within seconds of form submission. It greets the lead, confirms interest, asks key questions, and can transfer or book a meeting with your team.
Can this work with LeadSquared and our existing CRM setup?
Yes. The system can read new leads from your CRM, update lead fields after each call, and create tasks or appointments for your team, depending on your setup.
How does the AI qualify education leads on calls?
You define questions, such as program of interest, budget, start date, and location. The AI follows this script, asks follow-up questions, and tags the lead based on the answers.
Can the AI speak Arabic and English for UAE leads?
Yes. The AI can support multiple languages. You can set a default language and add simple rules, for example switch to Arabic if the lead answers in Arabic.
What happens if a lead wants to talk to a human right away?
You can set rules so the AI offers to transfer the call to a sales rep. If no one is free, it can book a callback time and log the request in your CRM.
How do we control the AI’s tone for education-focused calls?
You can define tone, such as friendly and professional, and provide example phrases. The AI then follows these guidelines in all conversations.
Can the AI handle missed calls and after-hours inquiries?
Yes. The AI can answer calls outside working hours, collect lead details, answer basic questions, and schedule a callback or meeting for your team.
How do we measure if AI calling is helping our admissions or sales team?
You can track estimates such as how many leads were called, how many answered, how many were qualified, and how many appointments or callbacks were booked.